Introduction to Communication Skills MCQ
1. Diagonal communication is also known as
(A) Cross-ward communication
(B) Horizontal communication
(C) Vertical communication
(D) Any of the above
Ans. A) Cross-ward communication
2. Which of the following is most perishable
(A) Book
(B) Magazine
(C) Newspaper
(D) All of the above
Ans. D) All of the above
3. In communication, the interpretation of the Message depends upon
(A) The context
(B) Transmission speed
(C) Associated noise
(D) Channel efficiency
Ans. A) The context
4. Which of these must be avoided for Effective communication
(A) Sharing of activity
(B) Listening
(C) Ambiguity
(D) Politeness
Ans. C) Ambiguity
5. Why do we send emails
(A) To reach on time
(B) To share documents and files
(C) To talk to each other
(D) To meet each other
Ans. B) To share documents and files
6. The effectiveness of communication is usually decided based on
(A) Quality of feedback
(B) Sender’s intention and criteria
(C) Economic use of the medium
(D) Simplicity of message
Ans. A) Quality of feedback
7. Which of the following are considered The Semantic barriers in formal Communication
(A) Organizational rules and regulations and policies of the organization
(B) Attitude of the superiors toward subordinates and Prejudice
(C) Distrust of superiors towards subordinates and Inattention
(D) Problem of language and absence of clarity and precision in the subject
Ans. D) Problem of language and absence of clarity and precision in the subject
8. What are the barriers to effective Communication
(A) Moralising, being judgemental, and Comments of consolation.
(B) Dialogue, summary, and self-review.
(C) Use of simple words, cool reaction, And defensive attitude.
(D) Personal statements, eye contact, and Simple narration.
Ans. A) Moralising, being judgemental, and Comments of consolation.
9. Communication problems are otherwise Known as
(A) Enquire
(B) Barriers
(C) Encoding
(D) Decoding
Ans. B) Barriers
10. The exchange of ideas between two or more Persons is
(A) Understanding
(B) Telling
(C) Communication
(D) Speaking
Ans. C) Communication
11. Denis McQuail defines communication as a process that increases commonality but also requires elements of commonality for it to occur at all.’ Which of the following cannot be a logical, reasonable inference of this definition
(A) Communication depends on culture located at various levels
(B) Sender is more important for the process of communication
(C) Communication introduces a change in sender and receiver
(D) Communication creates a shared symbolic environment
Ans. B) Sender is more important for the process of communication
12. Interaction inside the classroom should Generate
(A) Argument
(B) Information
(C) Ideas
(D) Controversy
Ans. C) Ideas
13. Effective communication is essentially a
(A) One-way process
(B) Both a one-way and a two-way process
(C) Two-way process
(D) Three-way process
Ans. B) Both a one-way and a two-way process
14. Someone is telling you about an accident They’ve had. How would you react
(A) Look pleased
(B) Look behind you
(C) Look concerned
(D) None of these
Ans. C) Look concerned
15. Which of the following can be the major Communication barriers to online teaching A. Technology, B. Legalities, C. Student Community, D. Culture, E. Gender
(A) A, B, and C only
(B) A, D, E only
(C) B, C, and D only
(D) C, D, E only
Ans. B) A, D, E only
Elements and Style of Communication MCQ
1. Using your whole body to communicate is Called what
(A) Miming
(B) Body language
(C) Sign language
(D) Exuberant communication
Ans. B) Body language
2. Any style must convey moral truth
(A) True
(B) False
(C) It can be true or false
(D) None of these
Ans. A) True
3. What is the term used to describe the Emotion or feeling in your voice
(A) Effect
(B) Verbal communication
(C) Tone
(D) Sarcasm
Ans. C) Tone
4. Which of the following is the purpose of The transmitter
(A) Converts signals to electric form
(B) Operating the received signal
(C) Converting the signal into a suitable form
(D) Reduces noise from signals
Ans. C) Converting the signal into a suitable form
5. What is AIDA Marketing Communication stands for
(A) Attraction – Information – Development -Application
(B) Attention – Information -Dialogue Action
(C) Attention – Interest – Desire -Action
(D) Attitude – Inspiration – Desire – Action
Ans. C) Attention – Interest – Desire -Action
6. Which of these are to be avoided in any Style of writing
(A) Truth
(B) Clarity
(C) Compassion
(D) Dishonesty
Ans. D) Dishonesty
7. Which among the following can be an Input to a transmitter
(A) Voice signal
(B) Electric signal
(C) Light signal
(D) Wave signal
Ans. B) Electric signal
8. What is Verbal Communication
(A) Talking to someone
(B) When someone is talking and someone else is listening
(C) When more than one person is talking
(D) Use verbal noises to show you are listening like “Uh huh”
Ans. B) When someone is talking and someone else is listening
9. Dedication to a particular work is called
(A) Confidence
(B) Commitment
(C) Intelligence
(D) Integrity
Ans. B) Commitment
10. In a communication system noise is most likely to affect the signal
(A) At the transmitter
(B) In the channel
(C) At the receiver
(D) Both 2 and 3
Ans. B) In the channel
11. The word communication is derived from
(A) Communicare
(B) Communicate
(C) Comunicare
(D) Communicate
Ans. A) Communicare
12. How can people use verbal Communication
(A) Verbal communication is any words used during face-to-face contact
(B) Verbal communication can happen face to face, via telephone, or Skype
(C) Verbal communication is the use of words but not sounds
(D) Verbal communication is any words either spoken or written but does not include body language
Ans. B) Verbal communication can happen face to face, via telephone, or Skype
13. Data communication refers to the Transmission of
(A) Voice
(B) Computer data
(C) Video
(D) All the above
Ans. D) All the above
14. Intrinsic motivation is
(A) Short-lived
(B) Long lasting
(C) For money or reward
(D) To gain social acceptance
Ans. B) Long lasting
15. Which of these is not an element of non-Verbal communication
(A) Personal appearance
(B) Posture
(C) Eye contact
(D) Name of the speaker
Ans. D) Name of the speaker
Basic Listening & Writing Communication Skills MCQ
1. Which of these are the greatest means of Conveying information
(A) Writing
(B) Words
(C) Signs
(D) Pictures
Ans. B) Words
2. Which of these should communication not Advance
(A) Information
(B) Affinity
(C) Reality
(D) Personal desires
Ans. D) Personal desires
3. When speaking on the phone, what type of Communication is being used
(A) Verbal and tone of voice
(B) Verbal and body language
(C) Verbal
(D) Nonverbal communication
Ans. A) Verbal and tone of voice
4. Which of the following is the reason for Signal distortion
(A) Speed of the signal
(B) Wearing down the essential elements
(C) Absence of a channel
(D) Channel imperfection
Ans. D) Channel imperfection
5. What is the function of the receiver
(A) Converts signal into electric form
(B) Reducing noise during transmission
(C) Operating on the received signal
(D) Converting the signal into a useful form
Ans. C) Operating on the received signal
6. Talking comes under which type of Communication
(A) Verbal
(B) Non-verbal
(C) Written
(D) Dramatic
Ans. A) Verbal
7. Which of the following is NOT a form of Non-verbal communication
(A) Body language
(B) Tone of voice
(C) Facial expressions
(D) Telepathy
Ans. D) Telepathy
8. Communicare is a ……. word
(A) French
(B) Latin
(C) German
(D) Indian
Ans. B) Latin
9. In an office, an employee communicates Horizontally with his
(A) Superiors
(B) Subordinates
(C) Colleagues
(D) Assistant
Ans. C) Colleagues
10. Any writer must convey the truth with warmth
(A) True
(B) False
(C) It can be true or false
(D) None of these
Ans. A) True
11. How much of language is made up of non-verbal communication
(A) 10%
(B) 38%
(C) 52%
(D) 93%
Ans. D) 93%
12. What is communication without words
(A) There is no communication without Words
(B) Non-verbal communication
(C) Telepathy
(D) Sign language
Ans. B) Non-verbal communication
13. How many elements are essential for any Communication system
(A) 3
(B) 2
(C) 4
(D) 7
Ans. A) 3
14. Find the odd one out
(A) Radio
(B) Telephone
(C) Television
(D) Computer networking
Ans. B) Telephone
15. The main purpose of modulation is to
(A) Combine two waves of different frequencies
(B) Achieve wave shaping of the carrier wave
(C) Transmit low-frequency information over long distances efficiently
(D) Reduce sidebands
Ans. C) Transmit low-frequency information over long distances efficiently
Interview Skills & Giving Presentations MCQ
1. Video conferencing interviews
(A) Are not used often
(B) Are More Expensive Because of The Equipment
(C) Can be cost-efficient for employers when interviewing out-of-town candidates
(D) Are Used in 90 percent of first interviews
Ans. C) Can be cost-efficient for employers when interviewing out-of-town candidates
2. Re most popular and efficient forms of Assessment are
(A) On-the-spot interview
(B) Face-to-Face Interview
(C) Good eye contact
(D) Clear idea of the key point
Ans. B) Face-to-Face Interview
3. When rehearsing a presentation, it is helpful to recognize and prevent
(A) Possible questions from the X audience
(B) Possible gestures
(C) Fillers such as umm and ahh
(D) Criticism from friends in
Ans. C) Fillers such as umm and ahh
4. Which of the following is the most appropriate to wear to an interview
(A) Business casual
(B) Dressy
(C) Bright-coloured and modern style
(D) Professional style
Ans. D) Professional style
5. Depth, interviews are known as
(A) Board interview
(B) One-on-one interview
(C) Two-on-two interview
(D) All of the above
Ans. B) One-on-one interview
6. A good presenter should take a well
(A) Good physical appearance
(B) Dressing well
(C) Speak louder
(D) Visual aids
Ans. A) Good physical appearance
7. The term interview has been derived French word
(A) Enter-your
(B) Anter-view
(C) Inter- voir
(D) None of these
Ans. A) Enter-your
8. Which form of interviewing is used Quite often today as a first interview
(A) Directed
(B) Telephone
(C) Unstructured
(D) Stress
Ans. B) Telephone
9. The group interview is
(A) Never used
(B) A growing trend
(C) Used only by new companies
(D) All of the above
Ans. B) A growing trend
10. Which of these interviews is adapted For computer programmers
(A) The stress interview
(B) The group interview
(C) The screening interview
(D) The audition
Ans. D) The audition
11. During the interview, smoking is Allowed
(A) Do’s
(B) Don’ts
(C) Yes
(D) Does
Ans. B) Don’ts
12. Before you begin writing your Presentation, what should you Consider
(A) The overall aim of the presentation
(B) The expenses for the presentation
(C) How you will reach the venue
(D) The time of day you will be giving it
Ans. A) The overall aim of the presentation
13. In which of these interviews, insults Are Common
(A) Screening interview
(B) Stress interview
(C) Behavioural interview
(D) Group interview
Ans. B) Stress interview
14. You should use – and graphs ass Visuals for data
(A) Spreadsheets
(B) Body language
(C) Tables, Charts
(D) a and b English
Ans. C) Tables, Charts
15. Which form is better than face to face Interview
(A) On-the-spot interview
(B) Face-to-Face Interview
(C) Telephone Interview
(D) None of These
Ans. C) Telephone Interview
Group Discussion MCQ with Answers
1. Which of these qualities are important In a group discussion
(A) Emotional stability
(B) Ignorance
(C) Hostility
(D) Aggressiveness
Ans. A) Emotional stability
2. Which of these must be avoided in a Group discussion
(A) Speaking facts
(B) Speaking fast
(C) Asking questions
(D) Speaking with clarity
Ans. B) Speaking fast
3. The meaning of group discussion is
(A) Methodology used by an organization (company, institute, business)
(B) Methodology used by family
(C) Methodology used by industries
(D) None of these
Ans. A) Methodology used by an organization (company, institute, business)
4. In a group discussion, we should be
(A) Assertive
(B) Dominating
(C) Subjective
(D) Ignorant
Ans. A) Assertive
5. Which of these ways can’t be used to Research the company
(A) Visiting the website
(B) School books
(C) Reference books
(D) Refer annual report
Ans. B) School books
6. Why conduct a group discussion
(A) To find out whether you possess the critical qualities/ skill
(B) GD has to achieve a group goal
(C) Both A & B
(D) None of these
Ans. A) To find out whether you possess the critical qualities/ skill
7. A moderator is a monitor and observer Of a group discussion
(A) Group discussion takes place in his presence
(B) Group discussion takes place in his absence
(C) Group discussion takes place in his absence or presence
(D) None of these
Ans. A) Group discussion takes place in his presence
8. Elements of soft skill
(A) Effective listening
(B) Interview skill
(C) Group discussion
(D) All of these
Ans. D) All of these
9. In a group discussion, we should be
(A) Assertive
(B) Dominating
(C) Subjective
(D) Ignorant
Ans. A) Assertive
10. Which of these factors do not enhance Listening skills
(A) Attention
(B) Clear perception
(C) Fakeness
(D) Frankness
Ans. C) Fakeness
11. Which of these documents need not be In your interview file
(A) Interview letter
(B) Original degrees
(C) Certificates
(D) Family photo
Ans. D) Family photo
12. Which of these must be avoided in a Group discussion
(A) Speaking facts
(B) Asking questions
(C) Speaking fast
(D) Speaking with clarity
Ans. C) Speaking fast
13. When is the worst time to break into a Discussion
(A) When everyone is silent
(B) When one person is talking
(C) When two or three people are talking simultaneously
(D) When there is less time left
Ans. C) When two or three people are talking simultaneously
14. The first objective of a Group Discussion is to
(A) Create sub-groups
(B) Catch the group’s attention
(C) Prove your superiority
(D) Act as a self-appointed leader of the group
Ans. B) Catch the group’s attention
15. A group discussion must advance
(A) Personal Glory
(B) Arguments
(C) Dishonesty
(D) Truth
Ans. D) Truth
Respect for a good notes